← Back to the earthquake file

Essential services

Phones, electricity and roads: when vital networks falter

Damaged building and overhead cables in Pereira
Private video from Pereira supplied to En Colombie

After the crash can come another shock: no signal, no lights and no certainty about which road is open. Network failures turn a geological emergency into a human ordeal.

Why phones stop working

Simultaneous calls can overload a network even when antennas remain intact. Congestion combines with power cuts and physical damage. Backup batteries last only a few hours if power is not restored.

The electricity grid protects itself

Automatic systems isolate equipment to prevent fires and cascading failures. Crews must inspect lines, transformers and substations before reconnecting power, prioritising hospitals, water systems and emergency services.

Airports and roads under inspection

Flight suspensions and checks of bridges or slopes slow logistics but protect travellers and response teams. Treat a route as available only after official confirmation.

Watch the footage on YouTube

These Shorts document damage and search operations in the affected cities.

Sources and transparency